BSBWOR501A – Manage personal work priorities & professional development

Topics: Dry cleaning, Management, Clothing Pages: 2 (806 words) Published: October 21, 2014

Assessment 1
Hui-Ju Yang (Miranda)
Perform research on the topic of personal work planning. In your own words, explain the importance of creating and maintaining personal work plans. If you are not working, but are part of an association or know of an organisation, please answer the question accordingly. A work plan is an outline of a set of goals and processes by which a person can accomplish those goals, offering the reader a better understanding of the scope of the project. Through work plans, you break down a process into small, achievable tasks and identify the things you want to accomplish. Creating a work plan can make people understand their job objectives, goals, and help to achieve goals and tasks efficiently. Maintaining work plan can help people solve problems more easily, work efficiently. Source: http://www.wikihow.com/Write-a-Work-PlanFor a period of 2 weeks keep a personal paper-based or electronic (e.g. personal digital assistant) journal related to your job role. At the end of each day, make entries to answer the following questions: What were the most important activities that needed to be achieved today? tag the order number on the dry clean items

check every order if match with the order ticket
write the price of each dry clean item on the order ticket
record every order including item description, numbers of items, and price place the cleaned items to the order
bag the finished orders
customer services: pick up dry clean items and drop off
cash collect
record the order which has been pick up
answer incoming phones
How do these relate to my job description, responsibilities and accountabilities? Job descriptions: Shop assistant in Dry Cleaners. Tag and bag the dry clean items. Check the dry clean items accordingly with order ticket. Record the orders including drop off and pick up. Customer services and answering phones.My job activities are the activities and responsibilities according to my job descriptions. When I am...
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