We all have a slightly different definition of communication but I am certain we all know the importance of it. Whether we realize it or not, communication is a part of everything we do, every day. Are you aware of the different types of communication and how it can impact your life? The formal definition of communication is the process of sending and receiving messages (Cheesebro, O’Connor, and Rios, 2010). These messages can be sent or received in a verbal, nonverbal, written, or visual manner. When one verbally communicates with someone, the message consists of oral or written messages. On the other hand, nonverbal communication involves eye contact, how ones postures the body, facial expressions, and hand gestures. The communication process conveys thoughts, ideas, data, and messages either through speech, writing, body signals, behavior, or kinesics (Cheesebro, Rios, & O'Connor, 2010). The key to effective communication is the shared understanding of the information between the receiver and sender. It involves the shared understanding of thoughts, feelings, wants, needs, and the intentions of the communicators, which may not be openly expressed with words (Cheesebro, Rios, & O'Connor, 2010). However, making sure your communication is effective means more than just someone understanding the message. It also involves what the sender may be feeling, thinking, or the purpose of the message. To ensure effective communication, individuals should follow the communications process model that entails the sender, receiver, encoding, decoding, channel, and feedback. (Cheesebro, O’Connor, and Rios, 2010). Effective communication in your workplace is the basis for positive interactions. In an article titled “Behavior Matters: Communication Research on Human Connection” it asserts that communication skills required in nursing, law enforcement and other occupational areas are listening, relationship building,...
References: Cheesebro, T., O 'Connor, L., & Rios, F. (2010). Communicating in the Workplace . Upper Saddle River, NJ: Prentice Hall.
D 'Argembeau, A. (2011). Influence of Facial Expression. Retrieved September 11, 2013, from http://www.ncbi.nlm.nih.gov/pubmed/
National Communication Association. (n.d.). Behavior matters: Communication research
on human connections. Retrieved September 13, 2006, from http://www.decadeofbehavior.org/.
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