Demonstrative communication includes nonverbal communication. Nonverbal communication is “all types of communication that don’t involve the exchange of words” (Rogers & Steinfatt, 1999, p.67). Nonverbal communication involves facial expressions, body language, and tone of voice, hand gestures, and eye contact. Demonstrative communication can have an effective and ineffective impact on the sender and receiver depending on how the communication method is used. Demonstrative communication involves both processes of listening and responding. Nonverbal communication can be very effective if it is used in the proper way. According to our book, “Albert Mehrabian (Mehrabian & Weiner, 1967) found that 55 percent of the meaning people send is contained in facial expressions, 38 percent of the meaning is contained in the voice, and only 7 percent of the meaning is contained in the actual words.” Today there are even more current information which relays that nonverbal communications is 2/3 of the interaction. By using facial expressions, body language, and tone of voice, hand gestures, and eye contact in connection with the sender of the information it demonstrates that the communication being relayed is being interpreted correctly. For example nodding at appropriate times, or sitting with the other person who may also be sitting so both communicators are on the same level when communicating, unless there is one speaker who is standing in front of a bunch of people who are sitting. Appropriate smiles and concerned faces are helpful knowing that the communication is being relayed. Even down to the way that you are sitting and which way you have you leg crossed can help the communication go more relaxed and be more productive. There are ways that someone can improve their nonverbal communication skills. This includes paying attention to nonverbal signs, looking for incongruent behaviors, concentrate on your own tone of voice when speaking,...
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