Sample Business Plan:
CALDER DRY CLEANER*
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Calder Dry Cleaners
Summary Business Plan
Calder Dry Cleaners provides the service of dry cleaning which includes garments that require special care such as wool, silk, beaded garments, suits, wedding gowns, comforters, blankets, bed sheets, curtains, and tablecloths. The business will also provide professional removal of a variety of stains as well as a professional finishing press. The restoration and pressing of wedding and baptism gowns will provide an additional unique service to customers.
Because most of the dry cleaners in La Porte and surrounding cities do not provide wedding gown restoration, typically sending these garments out to specialty cleaners, Calder Dry Cleaners intends to provide this service which will make our business unique in the area. Moreover, all our equipment is the latest generation and is friendly to the environment.
The laundry service has a second major line in the industry, specializing in cotton dress shirts and polo shirts with the choice of light, medium and heavy starch. In addition, we will clean blue jeans, khakis with heavy starch as well as light starch. The laundry can also include sleeping bags, quilts, tablecloths and comforters according to the materials, care and instructions.
In addition to dry cleaning and laundry, the business includes an alterations department, which specializes in mending garments, hemming, taking in or out, and altering formal suits and dresses.
After owning and managing an alterations business in Oregon for twenty three years, we have learned about excellent customer service and satisfaction. A very good example of our success is that wherever City Dry Cleaners opens a new branch, it sends one of our owners, Anna, to build the customer base. Many customers follow her wherever she goes. Customers will always receive a professional greeting, and orders will be completed on time. We will offer reasonable prices and promote trust between our customers and our company. We will also encourage communication between our customers and our company regarding their items. Excellent customer service is our most powerful attribute.
CALDER DRY CLEANING
CALDER DRY CLEANING
By attending seminars, training, and trade shows, we will be able to improve our service and products. This year, we attended many seminars, which were held by the Dry Clean and Laundry Institute, and Texas Association of Dry Cleaners in Dallas, Texas. We have learned how to operate the new generation of dry cleaning machines, and how to maintain them. We also have learned about spot removing by using new products (Wilson Company Product). We have learned how to build a route service and marketing plan as well.
All three owners have the experience and knowledge to operate and run the business. Because of participation in several seminars and working on the same field for many years as mentioned above, the owners are able to manage the business. In addition, one of the owners, Michael Calder, has maintenance experience. All the machines and computer systems will be managed and maintained by Mr. Smith.
Calder Dry Cleaners considers its business as a startup, but one that will expand. The company’s objective is to start the business in one location and then add new branches in different areas.
Calder Dry Cleaners is part of the dry cleaner and laundry industry that intends to “go green” and maintain a friendly environment. Excellent customer service, high knowledge of the business, and experience will be at...
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