managing diversity

Topics: Management, Business, Strategic management Pages: 7 (1688 words) Published: November 9, 2013
Table of Contents

1. MANAGING DIVERSITY ............................................................................................. 1

2. STEP I CAN TAKE WHEN MANAGING DIVERSITY AT AN ORGANIZATION .......... 3

2.1. DEFINING MY TEAM............................................................................................ 3

2.2. ASSEMBLE THE NECESSARY RESOURCES .................................................... 3

2.3. CONSTITUTE A SYSTEM .................................................................................... 4

2.4. EDUCATE THE TEAM .......................................................................................... 4

2.5. DEMONSTRATE SUPPORT ................................................................................ 4

3. CONCLUSION ............................................................................................................ 5

4. REFERENCES ............................................................................................................ 6

i

1. MANAGING DIVERSITY
This is a business concept that has long been in existence but much focus has been laid on the concept starting in the 20th century and in the 21st century, the concept has been become part of many business models especially for large firms and corporations. Diversity has increased because of the merits globalization has brought to the world on both international and multinational businesses. People are more associated with a business, firm or organization that has feasible diversity in it thus managing diversity has been put in several definitions as elaborated below.

According

to

the

business

dictionary,

Managing

Diversity

is

defined

as

the management and leadership of a workforce with the goal of encouraging productive and mutually beneficial interactions among the employees of an organization. Managing diversity aims at providing employees with backgrounds, needs, and skill sets that may vary widely with the opportunity to engage with the company and their co-workers in a manner that produces an optimal work environment and the best possible business results for the company.

Diversity management refers to the voluntary organizational actions that are designed to create greater inclusion of employees from various backgrounds into the formal and informal organizational structures through deliberate policies and programs; Thomas, 2004; Kaiser & Prange, 2004;

Managing diversity enhances the variety of experiences and perspectives which arise from differences in race, culture, religion, physical abilities, age, gender, sexual orientation, background, mental capabilities and many more characteristics. Therefore diversity in a workforce will have an effect on performance, motivation, success and the interaction of employees with others employees in an organization. The issue of managing diversification has seen corporations that were originally conservative face many problems as people’s perception changed to the extent of challenging the business modal of the organization no matter how successful the corporation was; for example

1

Wal-Mart has been subject to criticism by various groups and individuals. Among these are

some labor

unions,

community

groups, grassroots organizations,

religious

organizations, environmental groups and Wal-Mart customers. They have protested against Wal-Mart, the company's policies and business practices. The World’s third largest company has faced numerous criticisms and one that hit hardest was when the gender issue stepped up and women started protesting in front of Walmart stores demanding that female employees should be included in the top management as the corporation had limited number of employees from the female gender. Thus this is a classic example of how managing diversity in businesses has gone to another level. We must be completely aware that managing diversity is not only limited to...

References: 3. Julie b. Kampf, 2011; Seven Steps to Effective Diversity Management
http://www.diversityjournal.com/4226-seven-steps-to-effective-diversity-management/
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